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Add Cc recipient

New Ticket Admin Reply

Custom statuses

New ideas

Unassign yourself from this ticket

Email domain in different subdomain.

Email cannot match a support agent's email address

Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Customize the footer of emails that are sent out to ticket requestors. Defaults to including the Kudos link.

Must have (deal breaker)

Should have (not time critical)

Nice to have

New User Feedback

New Ticket Note

SLA Warning

SLA Violation

I support '%{title}' - what do you think?

Multiple forum languages

Have forums in multiple languages

never

today

yesterday

%{n} ago

Remove 'Powered By' UserVoice branding.

Select which web portal sections you want visible.

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

License types

Assign seats by license type.

Support Only

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Forum no longer exists

Required Consent

You have been %{action} %{event} notifications. %{link:Undo}

I agree to the storage of my email address, name, and IP address. This information and any feedback I provide may be used to inform product decisions and to notify me about product updates. (You can opt-out at any time.)

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Public status updates

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