View logs and error messages from integrations.

no status

latest version

install the Google Chrome Frame plugin

Limit the number of ideas people can create and support. Users can spend 1–3 votes on an idea. Once they’ve spent all their votes, they can only comment on ideas. This only applies to your %{link: Web Portal} and Classic Widget. The main widget and mobile SDKs don’t support the legacy voting system.

Any Email Address

This account does not have access to the HelpDesk API. Contact us by visiting our Help Center, feedback.uservoice.com, if you feel you’ve reach this in error.

This account does not have access to the Feedback API. Contact us by visiting our Help Center, feedback.uservoice.com, if you feel you’ve reach this in error.

Configure whether or not contributors can link customer feedback to ideas.

UserVoice for Gainsight

Provide your Customer Success team with an always-up-to-date view of an account’s ideas and their current statuses, directly within Gainsight. Your contributors can also view a Health Score & Renewal Report from the Contributor Console.

Gainsight Customer 360 Integration

Capture feedback or create new ideas for an account from the C360 view

View an account’s ideas (and the status of that idea) from the C360 view

Health Score & Renewal Report

View ideas in the Contributor Console by health score

Browse ideas from accounts with upcoming renewals

Set up configuration

Capture feedback in Gainsight and view ideas by health score and renewal date in UserVoice.

Detailed setup instructions

Configure

Salesforce Instance

Grant UserVoice permission to access your accounts and contacts.

Connect

Errors

Info

UserVoice for Microsoft Teams

Bring the power of UserVoice to your internal communication hub. Promote shared understanding of user feedback in Microsoft Teams.

Provide organization-wide visibility into customer needs by streaming UserVoice feedback and events into Teams channels

Learn more about UserVoice for Microsoft Teams

Delete connector?

Delete the connector

This should be deleted from the Teams app. Only delete here if already deleted from Teams app.

Stream UserVoice events into Microsoft Teams.

Authorize all Single Sign-On (SSO) and OIDC users

Internal Comments

When there is activity on a thread you’ve been mentioned on

With a few data points from Salesforce, we can enrich your product feedback to paint a clearer picture of its relevance. Get started by authorizing your Salesforce instance.

Microsoft Teams Integration Setup

Connect Salesforce with UserVoice to access Account Insights.

UserVoice for FullStory

Setup FullStory

Augment customer feedback with real-time user behavior with our FullStory integration.

Jump from a user’s idea in UserVoice to their most recent, relevant FullStory session.

Link users' comments in UserVoice to their most recent, relevant FullStory session.

Quickly access a user’s most recent FullStory sessions from the user detail page in UserVoice.

In FullStory, create and copy a new API Key and enter it below.

Connect UserVoice to FullStory to reveal what your customers were doing before, during, and after they left feedback.

Our Customer Traits Sync Service pulls user and account traits from your CRM into UserVoice, allowing you to create advanced customer segments within UserVoice.

Supported CRMs: