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Your customers won't even need to know that they've left your site. Configure your UserVoice design (headers, footers, and CSS) to match your existing look-and-feel.

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New ideas

Email domain in different subdomain.

Email cannot match a support agent's email address

Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Customize the footer of emails that are sent out to ticket requestors. Defaults to including the Kudos link.

New User Feedback

New Ticket Note

SLA Warning

SLA Violation

User Traits

Account Traits

Company Insight

I support '%{title}' - what do you think?

Multiple forum languages

Have forums in multiple languages

never

today

yesterday

%{n} ago

Remove 'Powered By' UserVoice branding.

Select which web portal sections you want visible.

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

License types

Assign seats by license type.

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Forum no longer exists

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Public status updates

New votes

Internal status updates

New NPS®