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Setup instructions (Jira Data Center)

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Jira Data Center Installation Instructions

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For Jira Data Center

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Follow the steps below to finish the setup of UserVoice for your Jira Data Center instance.

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After you've completed Steps 1-5 above, click the button below to see if UserVoice is properly authorized with the Jira Data Center

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Manage billing settings

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Edit billing settings

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Only account owners may change plans or modify billing settings

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Auto-reply Emails

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Auto-reply Email Templates

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Verified

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Not verified

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DomainKey Identified Mail (DKIM) is an authentication procotol that links your domain name to an email, allowing email servers to check your email’s signature to verify the authenticity of the sending domain. Learn more about DKIM

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The default forum is used when no other forum is specified in your widget. The forum redirect for your homepage page is set %{link}.

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The default forum is used when no other forum is specified. The forum redirect for your homepage page is set %{link}.

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The default forum is used when no other forum is specified in your widget.

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The default forum is used when no other forum is specified.

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The URL your portal site is hosted at.

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Account Management

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Change your name, email, and more

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Plan subscription

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Manage your plan, payment information, or delete your account

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Users and Permissions

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Manage who has access to your account and adjust permissions

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Customize idea settings, statuses, and forums

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Customize the way the ticketing system works

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Edit the topics associated with your knowledge base articles

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What language your site shows up in and time zone used for reports

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Communication Preferences

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Enable or disable email notifications when certain events occur in UserVoice

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Automatically send custom emails to users when they submit ideas

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Configure DKIM for your emails and customize the branding of emails sent to your customers

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Customize the branding of emails sent to your customers

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Configure DKIM for your emails

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Use your own email addresses (like support@example.com) when receiving and answering tickets

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Security and Access

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Configure how your users sign in to leave feedback

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SSO Logs

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View logs and error messages from single sign-on sessions

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Export Data

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Ideas, votes, comments, users, tickets, and articles

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Ideas, votes, comments, and users

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Users, tickets, and articles

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Push notifications to other external services like Sugar CRM, Pardot, or your own custom service.

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Zendesk Integration for the Contributor Sidebar

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Support treams can effortlessly capture customer feedback and pass it into UserVoice from within Zendesk.

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Connect UserVoice with your Zendesk account to empower your Customer Support team, giving customers a voice by seamlessly passing along context-rich feedback without interrupting existing workflows.

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Ensure your customers' needs are heard

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Eliminate the feedback black hole

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Deepen customer relationships

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