User authentication

SSO logs

Successes

%{time} local time

and 1 other

and %{count} others

Notified

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Create canned response

Not available on your current plan.

Twitter handle is required if you want to use {{twitter_handle}} in the default tweet text

Accounts

LTV

Rating

Use these settings to customize the screen that a user sees after they give a positive rating about your company.

After a positive rating

Thank them for their feedback

Encourage them to tweet

Custom Thank You Template

Use {{tweet_button}} where you would like the Twitter button to appear

Twitter handle

Default tweet text

Use {{twitter_handle}} where you would like your company Twitter handle to appear.

Use {{comments}} to add the user's comments about your product.

%{count} ideas

Ratings

Only show ratings with messages

Link label

Menu enabled

No more ideas

No more records

No more ratings

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Identified users

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Auto-close tickets when an agent responds via email.

off duty

Set on duty

Set off duty

This service hook requires external configuration

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Monthly Recurring Revenue

Overview

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Date/Time

Email Template

Email template

Edit Email Template