Allow users to report inappropriate content

Reporting

Note: Ideas that have already been approved by an admin, or whose status has been updated, will not get sent back to moderation when reported by a user.

Content with more votes require more reports before action is taken.

Ideas Flagged As Important

When an idea is flagged by an internal team member

Assigned Ideas

When an idea is assigned to you by an internal team member

Comments and Ideas detected as spam will be put in moderation where you can review.

Comments and Ideas caught

Your billing and plan information is managed by your UserVoice account representative. Please reach out to us to make any plan changes.

This Account allows ALL Salesforce Account Domains Access to this Private Forum

If this is not desired behavior please contact support@uservoice.com to change this account setting

Moderation is enabled for all Forums on this subdomain. To modify moderation settings, go %{link}.

This Forum has moderation enabled. To modify moderation settings, go %{link}.

This Forum does not have moderation enabled. To modify moderation settings, go %{link}.

Urgency score on ideas and feedback

View urgency scores on feedback, comments, and ideas.

Asset owner or Admin required

To set up GA4, use this guide: %{link:Google Analytics Integration}

DomainKey Identified Mail (DKIM) is an authentication protocol that links your domain name to an email, allowing email servers to check your email’s signature to verify the authenticity of the sending domain. Learn more about DKIM

You can capture feedback on behalf of customers and save it directly in UserVoice by using the contributor sidebar. When you open the sidebar, you can:

Log customer feedback and link it to ideas in UserVoice

Get started using the the contributor sidebar

To install and use the contributor sidebar, follow the instructions here:

Invite your colleagues to also use the contributor sidebar

To add more users, go to the %{link:Users & Permissions tool}. Please %{contact_us_link:contact us} if you would like to restrict a user's access to just the contributor sidebar. We have pricing available for these types of users.

To make it easier to view feedback across internal departments, you can group your colleagues into teams. You can take a look at activity across teams in the admin console.

Note: Only works for feedback emails, not ticketing

Error saving changes. See %{link} for more details.

Friulian

Extension

UserVoice Feedback Capture Extension

Capture feedback on behalf of customers and save it directly in UserVoice by using the Feedback Capture Extension.

Quickly log customer feedback and link it to ideas in UserVoice

AI driven Idea lookup to avoid duplicate Idea creation

Mark ideas as important or flag them for future review

Get started

To install the extension, follow the instructions here:

All the UserVoice users at your company can access the Feedback Capture Extension. To add more users, go to the %{link:Users & Permissions tool}.

Please %{contact_us_link:contact us} if you would like to restrict a user's access to just the contributor sidebar. We have pricing available for these types of users.

Templated Status Messages

Idea Statuses

Set Up Idea Statuses

Configure internal and customer facing statuses

Display and edit feedback link (Enabled/Disabled)

Disable editing

Enable editing

Show source of feedback with the ability to edit the url.

Set a default message for each of your custom statuses and apply it automatically, whether you're updating one idea or changing a lot of them in bulk.