Translations » Admin Console » French (fr)

Admin Console

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Instantly Answered

 Répondu instantanément Approve this translation

No Answers Found

 Aucune réponse trouvée Approve this translation

Total initiations of contact with your Helpdesk

 Total des initiations de contact avec le service d'assistance Approve this translation

No traits found.

 Pas de traits trouvés. Approve this translation

You must specify a user in order to watch an idea.

 2 Vous devez spécifier un utilisateur afin de regarder une idée. Approve this translation

Edit Autoprompts

 Modifier Autoprompts Approve this translation

Pre

 Pré Approve this translation

Heading 1

 Rubrique 1 Approve this translation

Heading 2

 Rubrique 2 Approve this translation

Heading 3

 Rubrique 3 Approve this translation

No custom fields found

 Pas de champs personnalisés trouvés Approve this translation

here

 ici Approve this translation

Median Open Time

 Temps médian ouverte Approve this translation

Tickets by Assignee

 Tickets par affectation Approve this translation

Median Open time

 Médian Temps ouvert Approve this translation

Custom Field

 Champ personnalisé Approve this translation

Average Response Time<

 Temps de réponse moyen < Approve this translation

Day

 Journée Approve this translation

Week

 Semaine Approve this translation

Add a filter

 Ajouter un filtre Approve this translation

Today

 1 Aujourd'hui Approve this translation

By

 Par Approve this translation

First Contact Resolution (Count)

 Résolution au premier contact (Count) Approve this translation

First Contact Resolution (Rate)

 Résolution au premier contact (Rate) Approve this translation

Escalation Count

 Nombre d'escalade Approve this translation

Escalation Rate

 Taux d'indexation Approve this translation

Ticket Backlog

 Liste des tickets Approve this translation

Other

 Autre Approve this translation

A ticket is a threaded conversation.

 Un ticket est un fil de conversation. Approve this translation

The number of user messages responded to in a ticket.

 Le nombre de messages utilisateurs d'un ticket. Approve this translation

Avg Responses per Ticket

 Nombre moyen de réponses par ticket Approve this translation

Number of tickets closed with only one response.

 Nombre de tickets fermés après une seule réponse. Approve this translation

Percentage of tickets closed with only one response.

 Pourcentage de tickets fermés après une seule réponse. Approve this translation

Number of tickets another agent replied to after this first agent responded.

 Nombre de tickets traités par un autre agent après la réponse du premier agent. Approve this translation

Percentage of tickets escalated.

 Taux de tickets escaladés. Approve this translation

Support Coverage

 Couverture de soutien Approve this translation

Clear formatting

 Effacer le formatage Approve this translation

Add previous recipients

 Ajoutez des destinataires précédents Approve this translation

Cc

 Cc Approve this translation

Include ticket thread

 Inclure la file de tickets Approve this translation

This will change the ticket's primary contact.

 Ceci va changer le contact principal du ticket. Approve this translation

Your account's Javascript API key is:

 Javascript clé API de votre compte est: Approve this translation

Username

 Nom d'utilisateur Approve this translation

This ticket's To/Cc recipients will now be able to see each other's addresses. Please review to make sure Cc/Bcc addresses are entered as expected.

Les destinataires et CC de ce ticket pourront désormais voir les adresses de chacun. Merci de vérifier que les adresses saisies sont correctes. Approve this translation

Custom statuses

 Status personnalisés Approve this translation

Web portal

 Portail Web Approve this translation

Widgets

 Widgets Approve this translation

My profile

 Mon profil Approve this translation

Support queues

 les files d'attente de soutien Approve this translation

Email signature

 Email signature Approve this translation
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