Response Thresholds

Violation

Created %{time}

Account created %{time}

Rating given

Account plan

Life Time Value

The system email alias cannot be deleted.

You will no longer be able to use this email address to answer tickets or respond to feedback. You may also want to update any ticket rules that reference this email address.

If you&#8217;d like to link to the Terms of Service surround the link text with brackets <code>[&#8230;]</code>

Please note

Email forwarding must be configured for custom email addresses before adding them here. %{link:Learn more about custom email address forwarding.}

Use this email by default when answering tickets and responding to feedback.

Use this email by default when answering tickets and responding to feedback.

The system email address is always used by default when you have not configured a custom default email address.

To ensure that emails from your custom addresses are properly delivered and are not caught in recipients’ spam filters, we suggest you add an SPF record to your DNS settings for each email domain.

Whoever handles your emails should be able to do this. If this can’t be changed, don’t panic: your emails will most likely still make it through.