Admin Console

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Settings > Applications > Application Links

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Step 2: Create a new application link

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In the input at the top of the page, enter

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Click

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Create new link

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Step 3: Fill in the popup form with these values

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Application Name

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Application Type

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Generic Application

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Service Provider Name

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uservoice

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Consumer key

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Shared secret

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Create incoming link

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Checked

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Next: Click

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Step 4: Fill in the next form with these values

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Consumer name

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Public key

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Copy the entire value below including the -----TAGS-----.

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Copy key

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Step 5: Authorize UserVoice

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After the Application Link is created, click below to begin authorization

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Generate Authorization URL

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Authorization URL

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Authorize (opens new window)

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If you're not a Jira administrator, give this page's URL to your Jira administrator.

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UserVoice for Jira

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Jira Admin Server Installation Instructions

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To finish connecting, have your Jira administrator follow these instructions. Once they're finished, you'll be connected.

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Privacy Contact Email

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Notifications about anything about data privacy will be delivered to this address. e.g. GDPR, Third Party Processors, Privacy Policy, Breach Notifications.

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Go to this address to authorize the connection. This URL is good for 10 minutes.

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After you've authorized, change "UserVoice Links" renderer to "Wiki Style" in order to render the content properly.

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Change Custom Field Renderer

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Click on the button above to open the Field Configuration page in Jira.

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Find the UserVoice Links field.

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Click the Renderers link in the right column.

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Change the Active Renderer to Wiki Style Renderer.

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Click Update to save.

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Add the "UserVoice Links" field to any desired projects.

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Adding this field to a screen belonging to a Jira Project allows UserVoice admins to link UserVoice items to new issues in that project from within UserVoice.

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Note: this field is not intended to be edited, so it doesn't need to be on workflow or edit screens.

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Add Custom Field to Screens

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Click on the button above to open the Field Association page in Jira.

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In the Select column, check the screens you want the non-editable field to appear on.

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Done

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After all the steps above have been completed, you may close this window. You'll be able to get back to this page, if needed.

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Capture feedback directly in Salesforce

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Quickly see which blockers are preventing Sales from winning opportunities

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