General

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New Ticket Reply

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New Comment

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New Kudo

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New Article

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New Forum

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Lets your users help you keep the place tidy. Crowdsourced moderation lets users flag inappropriate and duplicate ideas to keep the burden off your shoulders.

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View this user in Inspector

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All tickets

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Unauthorized

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You are receiving this message because you are subscribed to the %{queue} Support Queue

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You are receiving this message because you chose to get notified of tickets assigned to you

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You are receiving this message because you are subscribed to unassigned tickets

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You are receiving this message because you are subscribed to this ticket

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You are receiving this message because you chose to get notified of all new tickets

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Stop receiving emails for tickets assigned to %{queue}

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Unsubscribe from this ticket

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Stop receiving emails for unassigned tickets

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Stop receiving emails for all new tickets

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%{time} min

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Your Own

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Welcome Email

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(select)

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Give feedback & Contact support

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Give feedback only

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Contact support only

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Agent

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Queue

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Please enter a valid email address

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Is

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Is not

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Between

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Greater Than

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Less Than

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Today

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You must select a value.

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Add Cc recipient

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New Ticket Admin Reply

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Custom statuses

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New ideas

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New comments

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Unassign yourself from this ticket

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Push Ticket

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The title is too short.

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The comment text of %{num} characters is too long. Maximum is %{maxlen}.

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Email domain in different subdomain.

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Email cannot match a support agent's email address

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Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

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Must have (deal breaker)

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Should have (not time critical)

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Nice to have

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