Add ons

Great options to get more insights.

Contact us to add these to your plan!

Fullstory

Gainsight

Add gadgets to the UserVoice Helpdesk Inspector for apps like Twitter, Salesforce, Sugar CRM, or your own app.

This account does not have access to API V1. Contact us by visiting our Help Center, feedback.uservoice.com, if you feel you’ve reach this in error.

Only account owners may view and modify plan settings

Failed to fetch subscription data

Hi, I'd like to discuss upgrading or changing my account. (Note: feel free to edit this message.)\r \r --- \r Account Name: %{account_name} \r Account ID: %{account_id} \r Plan: %{plan_name}

Essential Plan Integrations

Professional Plan Integrations

Integrations available to Professional plan customers only.

Premium Plan Integrations

Integrations available to Professional and Premium plan customers only.

Unable to add importance score. This idea is closed

Invoices sent prior to February of 2022 are displayed here. For all other invoices, view the billing settings.

Your credit card has been charged %{amount}

Edit billing settings for your plan and find past invoices.

Manage your plan, payment information, view invoices, or delete your account

{{.}}

Importance Scale

Allows your users to tell you how important an idea is to them

Importance

Off

Editing Importance Settings

The importance rating prompt and answer options will be displayed beneath each idea on every forum that has importance ratings enabled.

Question prompt for all forums with importance enabled

How important is this to you?

Restore default labels

Customization

Allow your users to tell you how important an idea is to them.

Importance Rating Settings

Edit Importance Settings

Count as vote

Would you like to retroactively count importance ratings as votes to subscribe users to ideas? Otherwise, users who previously left importance ratings but did not vote will not be subscribed to an idea.

Retroactively count importance ratings as votes

My Views

Disabled in trial

Lets your users help you keep the place tidy. Crowdsourced moderation lets users report inappropriate and duplicate ideas to keep the burden off your shoulders.

Allow users to report inappropriate content

Reporting

Note: Ideas that have already been approved by an admin, or whose status has been updated, will not get sent back to moderation when reported by a user.

Content with more votes require more reports before action is taken.

Ideas Flagged As Important

When an idea is flagged by an internal team member

Assigned Ideas

When an idea is assigned to you by an internal team member

Note:

Verified DKIM only works on feedback emails, not ticketing.