No more ratings

Show help

Identified users

Auto-close tickets when an agent responds via email.

Set on duty

Set off duty

You have been unsubscribed from this ticket

Monthly Recurring Revenue

Overview

Expand all messages

Date/Time

Email Template

Email template

Edit Email Template

No Title

No more instant answers

Sort by wait time

min

Download a CSV file of this report?

Download

Rating given

Tweeted

User type

Account name

Account, billing, and usage

You will no longer be able to use this email address to answer tickets or respond to feedback. You may also want to update any ticket rules that reference this email address.

Opening ticket

Opening %{count} tickets

Opened ticket.

Opened %{count} tickets.

Updating ticket

Updating %{count} tickets

Updated ticket.

Updated %{count} tickets.

Add an email address

Add an email address

Edit email address

You need to enter an email address!

You need to enter a vailid email address!

Use this email by default when answering tickets and responding to feedback.

Use this email by default when answering tickets and responding to feedback.

The system email address is always used by default when you have not configured a custom default email address.

Oh snap! %{name} has updated this ticket since you've been viewing it. Do you want to overwrite their changes?

You got some kudos for that!

Are you sure you want to open %{count} tickets?

Edit %{count} tickets

Update tickets

Public permalink

Public permalink

Public permalink