Your org name and website are used to link back to your site.

Domain name

Edit Domain name

What language your site shows up in and time zone used for reports.

Restrict access to your site

Edit Access Restrictions

Customize your account's Terms of Service page.

Default Forum

HTML/CSS/Javascript

Site Sections

Select which site sections you want visible in the sidebar navigation and portal page.

Homepage

Redirect to

Enable custom HTML/CSS/Javascript

Sort ideas by

Logo & Colors

Use value json to return a JavaScript snippet that calls your function.

Name of a JavaScript function that takes JSON as it's first parameter.

Contact support only

Classic Widget Popup

Classic Widget Inline

select one

The Classic Widget Popup can be launched in a couple of different ways. Based on how you'd like to launch the widget, select an option code below.

Are you sure you want to delete this?

Prompt

Pop up the Classic Widget with our feedback tab or custom link

Embed the Classic Widget directly on your page

This widget is similar to the Classic Widget popup above, except that it is embedded on the page so that it appears inside your existing layout.

Your Widgets saved on our server are below. They'll continue to work, and you can edit them, but we recommend you use our new widget builder going forward.

Agent

Queue

Open tickets

Open Tickets

Granularity

Support queue

Support Wait Time Per Day by Percent

Support Wait Time Per Day by Absolute Numbers

Weekday

Weekends

The type of the service type

A string parameter specific to the service_type (refer to Admin Console). For example, service_hook[data][url]=http%3A%2F%2Fgoogle.com%2F

A boolean parameter specific to the service_type. For example, service_hook[data][notify]=1

An array of event names to activate this service hook for.

Attachment filename. Pass request parameters in JSON to ensure that each set of filename, data and content_type parameters are grouped correctly.

Base64-encoded file content

Content-Type of the file, such as image/jpeg

Promoters

Detractors

Queues

On