This will create a new work item and include a link to the idea in UserVoice. Updates made to the work item will appear as notes on the UserVoice idea.
Salesforce Feedback & Opportunity Sync allows sales reps to capture user feedback directly in Salesforce and link it to sales opportunities. In UserVoice, teams can see which features and ideas are tied to open, closed-won, and closed-lost opportunities, allowing product teams to better understand exactly what product gaps will be most impactful to your sales pipeline.
UserVoice for Jira allows you to link UserVoice features and ideas to Jira issues. As issues in Jira are updated, their status is reflected internally in UserVoice (and vice versa).
UserVoice for Microsoft Azure DevOps allows you to link UserVoice features and ideas to Azure DevOps work items. As work items in Azure DevOps are updated, their status is reflected internally in UserVoice (and vice versa).
Identify sales deal-breakers and churn risks by flagging critical feedback as a blocker. When enabled, team members will have the option to flag customer feedback as a blocker.
Group your colleagues into teams (ex. sales, support) to see which ideas receive the most customer feedback per team. Team trends can be seen within the contributor sidebar and are coming soon to the admin console.
Use the current widget (aka "omnibox," aka "tt (touchpoint toolkit)," aka not your classic widget). Also unlocks NPS® Ratings features, which depend on the widget.
Limit the number of ideas people can create and support. Users can spend 1–3 votes on an idea. Once they’ve spent all their votes, they can only comment on ideas. This only applies to your %{link: Web Portal} and Classic Widget. The main widget and mobile SDKs don’t support the legacy voting system.
Hi, I’d like to discuss upgrading or changing my account. (Note: feel free to edit this message.)\r
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Account Name: %{account_name} \r
Account ID: %{account_id} \r
Plan: %{plan_name}
This account does not have access to the HelpDesk API. Contact us by visiting our Help Center, feedback.uservoice.com, if you feel you’ve reach this in error.
This account does not have access to the Feedback API. Contact us by visiting our Help Center, feedback.uservoice.com, if you feel you’ve reach this in error.
Provide your Customer Success team with an always-up-to-date view of an account’s ideas and their current statuses, directly within Gainsight. Your contributors can also view a Health Score & Renewal Report from the Contributor Console.
We want to make this process as easy as possible. If you have any suggestions on how it can be better please post them on our feedback forum. If you get stuck and need help just email us.
