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Support Wait Time Per Day by Absolute Numbers

以絕對數值支持每天的等待時間 Approve this translation

Weekday

平日 Approve this translation

Weekends

周末 Approve this translation

The type of the service type

服務類型的類型 Approve this translation

A string parameter specific to the service_type (refer to Admin Console). For example, service_hook[data][url]=http%3A%2F%2Fgoogle.com%2F

一個字符串參數特定於某服務類型(參閱管理控制台)。例如,service_hook[data][url]=http%3A%2F%2Fgoogle.com%2F Approve this translation

A boolean parameter specific to the service_type. For example, service_hook[data][notify]=1

一個布爾參數特定特定於某服務類型。例如,service_hook[data][notify]=1 Approve this translation

An array of event names to activate this service hook for.

事件名稱的數組用以啟動此服務掛鉤。 Approve this translation

Attachment filename. Pass request parameters in JSON to ensure that each set of filename, data and content_type parameters are grouped correctly.

附件檔案名稱。通過JSON中的請求參數,以確保每組文件名、數據和內容類型參數正確地進行分組。 Approve this translation

Base64-encoded file content

Base64編碼的文件內容 Approve this translation

Content-Type of the file, such as image/jpeg

檔案的內容類型,如image / jpeg Approve this translation

Promoters

not translated

Detractors

not translated

Queues

隊列 Approve this translation

On

not translated

Oh snap! This ticket is already assigned to %{name}, do you want to re-assign it?

喔!此票證已分配給 %{name},你要重新分配嗎? Approve this translation

Uses the same search parameters as a search in the admin console. See %{article_link} for more details.

當在管理控制台中搜尋時,使用相同的搜尋參數。更多詳細資訊,請參見 %{article_link}。 Approve this translation

this article

此文章 Approve this translation

The %{ticket_id} of the ticket whose history is returned in newest first order.

%{ticket_id}的票券歷史已回到最新的第一順序。 Approve this translation

Metadata (usually a URL) about where the ticket came from. Shown in Admin Console as a link.

有關票券來自何處的元資料(通常是一個URL)。以一個連結的形式顯示在管理控制台。 Approve this translation

Rated %{datetime}

評級%{datetime} Approve this translation

Constrain the report to include only records that match the given custom field name and value

限制報告只包含符合給定的自訂欄位名稱和值之記錄 Approve this translation

Constrain the report to include only actions by the agent with the given User ID

限制報告只包含有給定用戶ID的代理人之行動 Approve this translation

Constrain the report to include ticket counts only from the specified support queue.

限制報告只包含來自指定支持隊列的票券計數。 Approve this translation

The number of days after which a ticket is considered 'stale'

在一定的天數後,一張票券被認為是'過時的' Approve this translation

Constrain the report to include only the agents with the given array of User IDs

限制報告只包括有給定用戶ID數組的代理人 Approve this translation

Constrain the report to include only the support queues with the given array of IDs

限制報告只包括有給定用戶ID數組的支持隊列 Approve this translation

Returns the leaderboard of the agents for the given time interval. If neither start or end date is given, the leaderboards in best agent first order for current month, last month and all time are returned.

傳回給定時間間隔的代理人排行榜。如果沒有給予開始或結束的日期,在最好代理人中的排行榜,第一次序為本月、上月,以及所有的時間被傳回。 Approve this translation

Anyone from these IPs will be given access. You may use also IP ranges (%{link})

任何來自這些IP的人都將被給予通路。您也可以使用IP範圍 (%{link}) Approve this translation

according to this format

按照這種格式 Approve this translation

Anyone from these IPs will be given access. You may also use IP ranges (%{link})

任何來自這些IP的人都將被給予通路。您也可以使用IP範圍 (%{link}) Approve this translation

Installing a Classic Widget on your website will give your customers an easy way to submit feedback and ask for help. The Classic Widget can increase your engagement with customers and help your customers find answers faster.

在您的網站上安裝一個經典的Widget將會給你的客戶一個簡單的方法來提交反饋和尋求幫助。經典的Widget可以增加您與客戶的參與,並幫助客戶更快找到答案。 Approve this translation

Rep

代表 Approve this translation

Last Note

最後備註 Approve this translation

Is

1 Approve this translation

Is not

不是 Approve this translation

Between

1 之間 Approve this translation

Greater Than

1 大於 Approve this translation

Less Than

1 小於 Approve this translation

Show me tickets open for more than %{form} hours

顯示開放超過%{form}小時的票給我 Approve this translation

Waiting for Response

等待回應 Approve this translation

Tickets Without Response

沒有回應的票 Approve this translation

Alexa Rank

Alexa排名 Approve this translation

Helpdesk Requests

服務台請求 Approve this translation

via Email

通過電子郵件 Approve this translation

via Contact Form

通絡聯繫表格 Approve this translation

All time

所有時間 Approve this translation

Number of replies to end users that you have sent this month

你本月已傳送的最終用戶回應數量 Approve this translation

The average time it takes to respond to a ticket

回應一張票所花費的平均時間 Approve this translation

Time before tickets were first responded to

票被第一次回應前的時間 Approve this translation

Tickets By

票由 Approve this translation