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Service Hooks

Use Service Hooks to push notifications of certain events within UserVoice to other products or services.

Add a service hook:

Click on a product to setup a service hook.

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Support Requests

Messages sent into your Helpdesk via email.

Opens of the contact form in your widget or on your portal page.

Total Tickets

Total tickets created.

No matching Knowledge Base articles or Feedback ideas found when using the contact form, and the user submitted a ticket.

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Matching Knowledgebase articles and/or Feedback ideas were found when using the contact form, and user chose not to submit a ticket.

Forum categories

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Add/remove gadgets

Gadgets allow you to enhance the Inspector with user data from other applications or services. You can also create your own gadget to include additional user information from your internal system directly within UserVoice.

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