Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

License types

Assign seats by license type.

Contributor

Forum no longer exists

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Send private email blasts to subscribers on an idea

Use the current widget (aka "omnibox," aka "tt (touchpoint toolkit)," aka not your classic widget). Also unlocks NPS® Ratings features, which depend on the widget.

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Lets your users help you keep the place tidy. Crowdsourced moderation lets users report inappropriate and duplicate ideas to keep the burden off your shoulders.