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LTV |
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Passives |
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Overall |
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Rating |
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Use these settings to customize the screen that a user sees after they give a positive rating about your company. |
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After a positive rating |
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Thank them for their feedback |
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Encourage them to tweet |
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Use a custom thank you screen |
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Custom Thank You Template |
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Use {{tweet_button}} where you would like the Twitter button to appear |
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Twitter handle |
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Default tweet text |
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Use {{twitter_handle}} where you would like your company Twitter handle to appear. |
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Use {{comments}} to add the user's comments about your product. |
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%{count} ideas |
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Ratings |
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Only show ratings with messages |
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Link label |
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Menu enabled |
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No more ideas |
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No more records |
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No more ratings |
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Hide help |
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Show help |
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Identified users |
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All formatting will be removed. Are you sure? |
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Auto-close tickets when an agent responds via email. |
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off duty |
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Set on duty |
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Set off duty |
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This service hook requires external configuration |
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You have been unsubscribed from this ticket |
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Monthly Recurring Revenue |
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Overview |
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Expand all messages |
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Date/Time |
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Email Template |
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Autoprompts only appear when the 'autoprompt' Javascript method is called and the user's email or id has been identified with the 'identify' method. %{1:Learn more}. |
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Email template |
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Edit Email Template |
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Enable White Labeling |
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No Title |
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Default client is unavailable due to sitewide privacy settings. Please pass an API key and secret. |
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No more instant answers |
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Sort by wait time |
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SLA Settings |
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Response Thresholds |
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Violation |
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SLA settings |
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