Trigger color

Autoprompts

Looking for the classic UserVoice experience? You've found it.

Legacy widget

Add or remove forums or change individual forum settings.

Service hooks

Auto-close

The URL your portal site is hosted at. You can also use your own domain alias.

SSO logs

Successes

Notified

Twitter handle is required if you want to use {{twitter_handle}} in the default tweet text

Passives

Rating

Use these settings to customize the screen that a user sees after they give a positive rating about your company.

After a positive rating

Thank them for their feedback

Encourage them to tweet

Use a custom thank you screen

Custom Thank You Template

Use {{tweet_button}} where you would like the Twitter button to appear

Twitter handle

Default tweet text

Use {{twitter_handle}} where you would like your company Twitter handle to appear.

Use {{comments}} to add the user's comments about your product.

%{count} ideas

Only show ratings with messages

No more records

No more ratings

Auto-close tickets when an agent responds via email.

Set on duty

Set off duty

This service hook requires external configuration

Autoprompts only appear when the 'autoprompt' Javascript method is called and the user's email or id has been identified with the 'identify' method. %{1:Learn more}.

Default client is unavailable due to sitewide privacy settings. Please pass an API key and secret.

Response Thresholds

Violation

Created %{time}

Account created %{time}

Rating given

Account plan

Life Time Value

The system email alias cannot be deleted.

You will no longer be able to use this email address to answer tickets or respond to feedback. You may also want to update any ticket rules that reference this email address.

If you&#8217;d like to link to the Terms of Service surround the link text with brackets <code>[&#8230;]</code>

Please note

Email forwarding must be configured for custom email addresses before adding them here. %{link:Learn more about custom email address forwarding.}

Use this email by default when answering tickets and responding to feedback.

Use this email by default when answering tickets and responding to feedback.

The system email address is always used by default when you have not configured a custom default email address.