Response Thresholds

Violation

SLA settings

Created %{time}

User since %{time}

Account created %{time}

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User details

Rating given

Tweeted

User type

Account name

Account plan

Life Time Value

Account, billing, and usage

The system email alias cannot be deleted.

Clear Formatting

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Delete this email address?

You will no longer be able to use this email address to answer tickets or respond to feedback. You may also want to update any ticket rules that reference this email address.

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Opening ticket

Opening %{count} tickets

Opened ticket.

Opened %{count} tickets.

Updating ticket

Updating %{count} tickets

Updated ticket.

Updated %{count} tickets.

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Default Forum (%{name})

Add an email address

Add an email address

Edit email address

Please note

Email forwarding must be configured for custom email addresses before adding them here. %{link:Learn more about custom email address forwarding.}

You need to enter an email address!

You need to enter a vailid email address!

System email address

Incognito mode

Use this email by default when answering tickets and responding to feedback.

Use this email by default when answering tickets and responding to feedback.

The system email address is always used by default when you have not configured a custom default email address.

Add email address

SPF verification

To ensure that emails from your custom addresses are properly delivered and are not caught in recipients’ spam filters, we suggest you add an SPF record to your DNS settings for each email domain.

Whoever handles your emails should be able to do this. If this can’t be changed, don’t panic: your emails will most likely still make it through.