Learn more about UserVoice Tracker

Here are a couple of articles from our developer site that should make it easy for you to get started with UserVoice Tracker:

Supplying the user's name and email

Already have access to your user's name and email? Pass them to the widget with a dash of JavaScript so that users don't have to type them in when contacting you through a UserVoice widget.

Associating a user with an external ID

Already have IDs for users? Pass them to UserVoice to ensure that tickets are always associate with the correct user record within the UserVoice Admin Console.

Adding custom fields to a user

Want to add additional information to a user so that it shows up in UserVoice Inspector? Learn how to add traits to a UserVoice user with a little JavaScript.

Setting custom fields on tickets

Need to add custom information to a ticket or collect additional information from users when they submit tickets? Learn about setting custom fields on tickets with JavaScript.

Tracking events and user actions

Want to track user events or actions on your website to supercharge your UserVoice reports? Learn how to do this with a bit of JavaScript.

New template

Colors

Link

Width

Height

Widget mode

Default tab selection

Sidebar

Most Instant Answers

Use a custom template

Use custom labels for tabs

Copy to Clipboard

Step 1: Customize your widget design

Step 2: Copy the embed code to your page

Based on what you selected above we have customized your embed code below. Copy this code on to your web page where you would like the widget to appear.

Full-screen preview

Step 2: Select how you would like to launch the widget

From a tab

From a link

With JavaScript

Tab label

Tab position

Tab color

Step 3: Copy the embed code to your page

New Widget Template

Edit Widget Template

Admin with ID %{id} not found

Edit Site Settings & Design

Prompt

Embed the Classic Widget directly on your page

This widget is similar to the Classic Widget popup above, except that it is embedded on the page so that it appears inside your existing layout.

Your Widgets saved on our server are below. They'll continue to work, and you can edit them, but we recommend you use our new widget builder going forward.

Support queue

Support Wait Time Per Day by Percent

Support Wait Time Per Day by Absolute Numbers

Attachment filename. Pass request parameters in JSON to ensure that each set of filename, data and content_type parameters are grouped correctly.

Base64-encoded file content

Content-Type of the file, such as image/jpeg