You can use your own email address (e.g. feedback@example.com) when responding to feedback.

Use this email by default when answering tickets.

Add %{service_name}

Add a tab or link to your website that allows folks to submit tickets and search your knowledge base.

Add a tab or link to your website that allows folks to add ideas to your forums.

anonymous users (only affects forums with legacy voting and anonymous users)

anonymous users (only affects forums with anonymous users)

Number of times a user can vote per hour per IP address (only affects legacy voting)

No teams defined. %{link:Add a new team}

Remove 'Powered By' UserVoice branding.

Select which web portal sections you want visible.

Add team…

UserVoice Contributor Sidebar

Quickly look up any customer to see their previous feedback

Discover which ideas are most important to each of your internal teams

Invite your colleagues

Create teams

Revoke access

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

License types

Assign seats by license type.

Contributor

Support

%{num} max

License Type

You cannot revoke your own access

All the UserVoice users at your company can access the contributor sidebar. Send them the installation link above to let them know about it.

To add more users, go to the %{link:Users & Permissions tool}. If you invite a user with the Contributor license, their access will be restricted to just the contributor sidebar and they will receive setup instructions for it.

Unable to find user

User email is required

Discuss upgrading or changing my account, %{account_name}

Assign Teams

Metadata set via ticket rules or Javascript (not visible on contact forms).

Enable comment notifications by default

Default ticket reply address

Ticket field

Add a new ticket field

Ticket fields let you capture additional data as well as let you and/or your customers categorize your tickets.

NPS® Rating

Forum no longer exists

Net Promoter Score®

These stats are based on NPS® Ratings collected within the specified date range.

NPS® tweets and follow-up

The subdomain where your site will be hosted.

Changing this will prevent any external links that point to this URL from working. %{link:Learn more}.

Automatically prompt users for an NPS® Rating every 60 days.