Support treams can effortlessly capture customer feedback and pass it into UserVoice from within Zendesk.

Connect UserVoice with your Zendesk account to empower your Customer Support team, giving customers a voice by seamlessly passing along context-rich feedback without interrupting existing workflows.

Ensure your customers' needs are heard

Eliminate the feedback black hole

Deepen customer relationships

Learn more about the Zendesk Integration for the Contributor Sidebar

Collect and review feedback from your users in the tools you already use.

Slack

Microsoft Teams

Contact us to upgrade your plan to include these and other features!

Get in touch

Jira

Azure DevOps

Salesforce Connector

Salesforce Feedback & Opportunity Sidebar

Customer Traits Sync Service

Add ons

Great options to get more insights.

Contact us to add these to your plan!

Fullstory

Gainsight

Add gadgets to the UserVoice Helpdesk Inspector for apps like Twitter, Salesforce, Sugar CRM, or your own app.

This account does not have access to API V1. Contact us by visiting our Help Center, feedback.uservoice.com, if you feel you’ve reach this in error.

Only account owners may view and modify plan settings

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Essential Plan Integrations

Professional Plan Integrations

Integrations available to Professional plan customers only.

Premium Plan Integrations

Integrations available to Professional and Premium plan customers only.

Unable to add importance score. This idea is closed

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Edit billing settings for your plan and find past invoices.

Manage your plan, payment information, view invoices, or delete your account

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Importance Scale

Allows your users to tell you how important an idea is to them

Importance

Off

Editing Importance Settings

The importance rating prompt and answer options will be displayed beneath each idea on every forum that has importance ratings enabled.

Question prompt for all forums with importance enabled

How important is this to you?

Restore default labels

Customization

Allow your users to tell you how important an idea is to them.

Importance Rating Settings

Edit Importance Settings