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If this is not desired behavior please contact support@uservoice.com to change this account setting

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Moderation is enabled for all Forums on this subdomain. To modify moderation settings, go %{link}.

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This Forum has moderation enabled. To modify moderation settings, go %{link}.

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This Forum does not have moderation enabled. To modify moderation settings, go %{link}.

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Urgency score on ideas and feedback

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View urgency scores on feedback, comments, and ideas.

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Asset owner or Admin required

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To set up GA4, use this guide: %{link:Google Analytics Integration}

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DomainKey Identified Mail (DKIM) is an authentication protocol that links your domain name to an email, allowing email servers to check your email’s signature to verify the authenticity of the sending domain. Learn more about DKIM

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You can capture feedback on behalf of customers and save it directly in UserVoice by using the contributor sidebar. When you open the sidebar, you can:

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Log customer feedback and link it to ideas in UserVoice

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Get started using the the contributor sidebar

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To install and use the contributor sidebar, follow the instructions here:

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Invite your colleagues to also use the contributor sidebar

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To add more users, go to the %{link:Users & Permissions tool}. Please %{contact_us_link:contact us} if you would like to restrict a user's access to just the contributor sidebar. We have pricing available for these types of users.

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To make it easier to view feedback across internal departments, you can group your colleagues into teams. You can take a look at activity across teams in the admin console.

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Note: Only works for feedback emails, not ticketing

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Error saving changes. See %{link} for more details.

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Friulian

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Extension

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UserVoice Feedback Capture Extension

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Capture feedback on behalf of customers and save it directly in UserVoice by using the Feedback Capture Extension.

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Quickly log customer feedback and link it to ideas in UserVoice

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AI driven Idea lookup to avoid duplicate Idea creation

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Mark ideas as important or flag them for future review

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Get started

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To install the extension, follow the instructions here:

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All the UserVoice users at your company can access the Feedback Capture Extension. To add more users, go to the %{link:Users & Permissions tool}.

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Please %{contact_us_link:contact us} if you would like to restrict a user's access to just the contributor sidebar. We have pricing available for these types of users.

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Templated Status Messages

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Idea Statuses

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Set Up Idea Statuses

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Configure internal and customer facing statuses

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Display and edit feedback link (Enabled/Disabled)

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Disable editing

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Enable editing

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Show source of feedback with the ability to edit the url.

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Set a default message for each of your custom statuses and apply it automatically, whether you're updating one idea or changing a lot of them in bulk.

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Store extra information with each idea.

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Labels are internal flags you can use to organize ideas. Admins will be able to see and use them, but not end-users.

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Shares

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When a grid view, idea list, or other admin collection is shared with you

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My Notifications

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Enable or disable notifications when certain events occur in UserVoice

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Slack Notifications

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Status Update Reactions

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When a user reacts to your status update

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This action cannot be undone

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Team Chat

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When you are mentioned in a team chat

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