Setup instructions (Jira Data Center)

Jira Data Center Installation Instructions

For Jira Data Center

Follow the steps below to finish the setup of UserVoice for your Jira Data Center instance.

After you've completed Steps 1-5 above, click the button below to see if UserVoice is properly authorized with the Jira Data Center

Manage billing settings

Edit billing settings

Only account owners may change plans or modify billing settings

Auto-reply Emails

Auto-reply Email Templates

Verified

Not verified

The default forum is used when no other forum is specified in your widget. The forum redirect for your homepage page is set %{link}.

The default forum is used when no other forum is specified. The forum redirect for your homepage page is set %{link}.

The default forum is used when no other forum is specified in your widget.

The default forum is used when no other forum is specified.

The URL your portal site is hosted at.

Account Management

Change your name, email, and more

Plan subscription

Manage your plan, payment information, or delete your account

Users and Permissions

Manage who has access to your account and adjust permissions

Customize idea settings, statuses, and forums

Customize the way the ticketing system works

Edit the topics associated with your knowledge base articles

What language your site shows up in and time zone used for reports

Communication Preferences

Automatically send custom emails to users when they submit ideas

Configure DKIM for your emails and customize the branding of emails sent to your customers

Customize the branding of emails sent to your customers

Configure DKIM for your emails

Use your own email addresses (like support@example.com) when receiving and answering tickets

Security and Access

Configure how your users sign in to leave feedback

SSO Logs

View logs and error messages from single sign-on sessions

Export Data

Ideas, votes, comments, users, tickets, and articles

Ideas, votes, comments, and users

Users, tickets, and articles

Push notifications to other external services like Sugar CRM, Pardot, or your own custom service.

Zendesk Integration for the Contributor Sidebar

Support treams can effortlessly capture customer feedback and pass it into UserVoice from within Zendesk.

Connect UserVoice with your Zendesk account to empower your Customer Support team, giving customers a voice by seamlessly passing along context-rich feedback without interrupting existing workflows.

Ensure your customers' needs are heard

Eliminate the feedback black hole

Deepen customer relationships

Learn more about the Zendesk Integration for the Contributor Sidebar

Collect and review feedback from your users in the tools you already use.