|
No traits found. |
not translated | ||
|---|---|---|---|
|
You must specify a user in order to watch an idea. |
not translated | ||
|
Edit Autoprompts |
not translated | ||
|
Pre |
not translated | ||
|
Heading 1 |
not translated | ||
|
Heading 2 |
not translated | ||
|
Heading 3 |
not translated | ||
|
No custom fields found |
not translated | ||
|
here |
aici | Approve this translation | |
|
Median Open Time |
not translated | ||
|
Tickets by Assignee |
not translated | ||
|
Median Open time |
not translated | ||
|
Custom Field |
not translated | ||
|
Average Response Time< |
not translated | ||
|
Day |
not translated | ||
|
Week |
not translated | ||
|
Add a filter |
not translated | ||
|
Today |
Astăzi | Approve this translation | |
|
By |
not translated | ||
|
First Contact Resolution (Count) |
not translated | ||
|
First Contact Resolution (Rate) |
not translated | ||
|
Escalation Count |
not translated | ||
|
Escalation Rate |
not translated | ||
|
Ticket Backlog |
not translated | ||
|
Other |
not translated | ||
|
A ticket is a threaded conversation. |
not translated | ||
|
The number of user messages responded to in a ticket. |
not translated | ||
|
Avg Responses per Ticket |
not translated | ||
|
Number of tickets closed with only one response. |
not translated | ||
|
Percentage of tickets closed with only one response. |
not translated | ||
|
Number of tickets another agent replied to after this first agent responded. |
not translated | ||
|
Percentage of tickets escalated. |
not translated | ||
|
Support Coverage |
not translated | ||
|
Clear formatting |
not translated | ||
|
Add previous recipients |
not translated | ||
|
Cc |
not translated | ||
|
Include ticket thread |
not translated | ||
|
This will change the ticket's primary contact. |
not translated | ||
|
Your account's Javascript API key is: |
not translated | ||
|
Username |
not translated | ||
|
This ticket's To/Cc recipients will now be able to see each other's addresses. Please review to make sure Cc/Bcc addresses are entered as expected. |
not translated | ||
|
Custom statuses |
Statusuri personalizate | Approve this translation | |
|
Web portal |
not translated | ||
|
Widgets |
not translated | ||
|
My profile |
not translated | ||
|
Support queues |
not translated | ||
|
Email signature |
not translated | ||
|
Supports basic HTML formatting |
not translated | ||
|
link |
not translated | ||
|
bold |
not translated |