Twitter handle is required if you want to use {{twitter_handle}} in the default tweet text

Passives

Overall

Rating

Use these settings to customize the screen that a user sees after they give a positive rating about your company.

After a positive rating

Thank them for their feedback

Encourage them to tweet

Use a custom thank you screen

Custom Thank You Template

Use {{tweet_button}} where you would like the Twitter button to appear

Twitter handle

Default tweet text

Use {{twitter_handle}} where you would like your company Twitter handle to appear.

Use {{comments}} to add the user's comments about your product.

%{count} ideas

Only show ratings with messages

No more records

No more ratings

Auto-close tickets when an agent responds via email.

Set on duty

Set off duty

This service hook requires external configuration

Autoprompts only appear when the 'autoprompt' Javascript method is called and the user's email or id has been identified with the 'identify' method. %{1:Learn more}.

Default client is unavailable due to sitewide privacy settings. Please pass an API key and secret.