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To set up GA4, use this guide: %{link:Google Analytics Integration} |
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DomainKey Identified Mail (DKIM) is an authentication protocol that links your domain name to an email, allowing email servers to check your email’s signature to verify the authenticity of the sending domain. Learn more about DKIM |
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You can capture feedback on behalf of customers and save it directly in UserVoice by using the contributor sidebar. When you open the sidebar, you can: |
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Log customer feedback and link it to ideas in UserVoice |
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Get started using the the contributor sidebar |
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To install and use the contributor sidebar, follow the instructions here: |
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Invite your colleagues to also use the contributor sidebar |
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To add more users, go to the %{link:Users & Permissions tool}. Please %{contact_us_link:contact us} if you would like to restrict a user's access to just the contributor sidebar. We have pricing available for these types of users. |
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Identify and flag blockers |
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When this feature is enabled, you and your team can identify sales deal-breakers and churn risks by flagging critical feedback as a blocker. |
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To review which feedback has been identified as a blocker, take a look at the feedback in the Admin Console or Contributor Sidebar. |
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To make it easier to view feedback across internal departments, you can group your colleagues into teams. You can take a look at activity across teams in the admin console. |
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Note: Only works for feedback emails, not ticketing |
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Urgency Score will convert to a <u>paid</u> add-on feature after the beta period ends. |
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