Admin Console
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Supplying the user's name and email |
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Already have access to your user's name and email? Pass them to the widget with a dash of JavaScript so that users don't have to type them in when contacting you through a UserVoice widget. |
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Associating a user with an external ID |
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Already have IDs for users? Pass them to UserVoice to ensure that tickets are always associate with the correct user record within the UserVoice Admin Console. |
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Adding custom fields to a user |
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Want to add additional information to a user so that it shows up in UserVoice Inspector? Learn how to add traits to a UserVoice user with a little JavaScript. |
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Setting custom fields on tickets |
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Need to add custom information to a ticket or collect additional information from users when they submit tickets? Learn about setting custom fields on tickets with JavaScript. |
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Tracking events and user actions |
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Want to track user events or actions on your website to supercharge your UserVoice reports? Learn how to do this with a bit of JavaScript. |
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Widget mode |
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Default tab selection |
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Most Instant Answers |
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Use custom labels for tabs |
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Step 2: Copy the embed code to your page |
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Based on what you selected above we have customized your embed code below. Copy this code on to your web page where you would like the widget to appear. |
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From a tab |
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Step 3: Copy the embed code to your page |
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New Widget Template |
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Edit Widget Template |
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Admin with ID %{id} not found |
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Edit Site Settings & Design |
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Configure the appearance and content of your UserVoice site. |
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Your org name and website are used to link back to your site. |
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Domain name |
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Edit Domain name |
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What language your site shows up in and time zone used for reports. |
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Restrict access to your site |
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Edit Access Restrictions |
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Customize your account's Terms of Service page. |
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Site Sections |
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Select which site sections you want visible in the sidebar navigation and portal page. |
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Enable custom HTML/CSS/Javascript |
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Use value json to return a JavaScript snippet that calls your function. |
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Name of a JavaScript function that takes JSON as it's first parameter. |
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The Classic Widget Popup can be launched in a couple of different ways. Based on how you'd like to launch the widget, select an option code below. |
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Prompt |
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Pop up the Classic Widget with our feedback tab or custom link |
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Embed the Classic Widget directly on your page |
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This widget is similar to the Classic Widget popup above, except that it is embedded on the page so that it appears inside your existing layout. |
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Your Widgets saved on our server are below. They'll continue to work, and you can edit them, but we recommend you use our new widget builder going forward. |
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Support Wait Time Per Day by Percent |
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Support Wait Time Per Day by Absolute Numbers |
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The type of the service type |
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A string parameter specific to the service_type (refer to Admin Console). For example, service_hook[data][url]=http%3A%2F%2Fgoogle.com%2F |
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A boolean parameter specific to the service_type. For example, service_hook[data][notify]=1 |
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An array of event names to activate this service hook for. |
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Attachment filename. Pass request parameters in JSON to ensure that each set of filename, data and content_type parameters are grouped correctly. |
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Base64-encoded file content |
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Content-Type of the file, such as image/jpeg |
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