General

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Your admin permissions will be disabled. All admins will have access to all components.

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You have more custom fields than this plan allows. Please remove some to downgrade.

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This plan doesn't include support queues. Please remove your current queues to downgrade.

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Is

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Is not

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Between

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Greater Than

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Less Than

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Today

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You must select a value.

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Add Cc recipient

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New Ticket Admin Reply

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Suggestion Votes Update

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Custom statuses

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Unassign yourself from this ticket

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Push Suggestion

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Push Ticket

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The title is too short.

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The comment text of %{num} characters is too long. Maximum is %{maxlen}.

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Email domain in different subdomain.

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Email cannot match a support agent's email address

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Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

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Must have (deal breaker)

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Should have (not time critical)

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Nice to have

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New User Feedback

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New Ticket Note

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SLA Warning

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SLA Violation

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must be deleted for merged suggestion

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User Traits

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Account Traits

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Company Insight

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I support '%{title}' - what do you think?

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Multiple forum languages

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Have forums in multiple languages

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never

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today

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yesterday

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%{n} ago

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New requests

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Remove 'Powered By' UserVoice branding.

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Send private email blasts to subscribers on a suggestion

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Select which web portal sections you want visible.

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Enable Google Analytics on web portal by entering Google Analytics ID in settings.

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Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

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Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

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Save custom ticket searches for frequent use.

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Shows engagement level on your email updates.

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License types

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