Classic widget

Looking for the classic UserVoice experience? You've found it.

Edit language and time zone

Ticket fields

Add or remove forums or change individual forum settings.

Ticket fields, queues, and rules

Article topics

Ticket rules

Add and modify the fields that are associated with tickets.

Add and modify the support queues.

Customize how tickets are delivered and organized.

Add gadgets to the UserVoice Inspector for apps like Twitter, Salesforce, Sugar CRM, or your own app.

Service hooks

Auto-close

The URL your portal site is hosted at. You can also use your own domain alias.

and 1 other

View original message

Create canned response

Not available on your current plan.

Twitter handle is required if you want to use {{twitter_handle}} in the default tweet text

Passives

Use these settings to customize the screen that a user sees after they give a positive rating about your company.

Thank them for their feedback

Encourage them to tweet

Use a custom thank you screen

Custom Thank You Template

Use {{tweet_button}} where you would like the Twitter button to appear

Twitter handle

Default tweet text

Use {{twitter_handle}} where you would like your company Twitter handle to appear.

Use {{comments}} to add the user's comments about your product.

Only show ratings with messages

Link label

No more records

No more ratings

Auto-close tickets when an agent responds via email.

off duty

Set on duty

Set off duty

This service hook requires external configuration

Monthly Recurring Revenue

Overview

Expand all messages

Date/Time

Email Template

Email template

Edit Email Template

Enable White Labeling

No Title

Default client is unavailable due to sitewide privacy settings. Please pass an API key and secret.