Default tab selection

Sidebar

Most Instant Answers

Use a custom template

Use custom labels for tabs

Copy to Clipboard

Step 1: Customize your widget design

Step 2: Copy the embed code to your page

Based on what you selected above we have customized your embed code below. Copy this code on to your web page where you would like the widget to appear.

Full-screen preview

Step 2: Select how you would like to launch the widget

From a tab

From a link

With JavaScript

Tab label

Tab position

Tab color

Step 3: Copy the embed code to your page

New Widget Template

Edit Widget Template

Admin with ID %{id} not found

Edit Site Settings & Design

Prompt

Embed the Classic Widget directly on your page

This widget is similar to the Classic Widget popup above, except that it is embedded on the page so that it appears inside your existing layout.

Your Widgets saved on our server are below. They'll continue to work, and you can edit them, but we recommend you use our new widget builder going forward.

Support queue

Support Wait Time Per Day by Percent

Support Wait Time Per Day by Absolute Numbers

Attachment filename. Pass request parameters in JSON to ensure that each set of filename, data and content_type parameters are grouped correctly.

Base64-encoded file content

Content-Type of the file, such as image/jpeg

Promoters

Detractors

On

Include ticket thread

Username

This ticket's To/Cc recipients will now be able to see each other's addresses. Please review to make sure Cc/Bcc addresses are entered as expected.

SSO logs

Use these settings to customize the screen that a user sees after they give a positive rating about your company.

After a positive rating

Thank them for their feedback

Encourage them to tweet

Use a custom thank you screen

Custom Thank You Template

Use {{tweet_button}} where you would like the Twitter button to appear

Twitter handle

Default tweet text

Use {{twitter_handle}} where you would like your company Twitter handle to appear.

Use {{comments}} to add the user's comments about your product.