Email domain in different subdomain.

Email cannot match a support agent's email address

Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Must have (deal breaker)

Should have (not time critical)

Nice to have

New User Feedback

New Ticket Note

User Traits

I support '%{title}' - what do you think?

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

You must be a feedback admin to access this!

You have been %{action} %{event} notifications. %{link:Undo}

New Password

Internal status updates

Send private email blasts to subscribers on an idea

must be deleted for merged idea

This Forum has closed. No more ideas are allowed.

Use the current widget (aka "omnibox," aka "tt (touchpoint toolkit)," aka not your classic widget). Also unlocks NPS® Ratings features, which depend on the widget.

not routable

Display name (optional)

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Lets your users help you keep the place tidy. Crowdsourced moderation lets users report inappropriate and duplicate ideas to keep the burden off your shoulders.

Idea Internal Status Update

Status update reactions