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Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Customize the footer of emails that are sent out to ticket requestors. Defaults to including the Kudos link.

Must have (deal breaker)

New User Feedback

New Ticket Note

Company Insight

Have forums in multiple languages

%{n} ago

Select which web portal sections you want visible.

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

License types

Assign seats by license type.

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Send private email blasts to subscribers on an idea

New idea merges

New Idea

Idea Status Update

Idea Votes Update

Push Idea

must be deleted for merged idea

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Use the current widget (aka "omnibox," aka "tt (touchpoint toolkit)," aka not your classic widget). Also unlocks NPS® Ratings features, which depend on the widget.

no status