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Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Customize the footer of emails that are sent out to ticket requestors. Defaults to including the Kudos link.

Have forums in multiple languages

Select which web portal sections you want visible.

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.

License types

Assign seats by license type.

Forum no longer exists

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Send private email blasts to subscribers on an idea

Use the current widget (aka "omnibox," aka "tt (touchpoint toolkit)," aka not your classic widget). Also unlocks NPS® Ratings features, which depend on the widget.

no status

Lets your users help you keep the place tidy. Crowdsourced moderation lets users report inappropriate and duplicate ideas to keep the burden off your shoulders.