All

Moderation

Open

Have your forum setup on your own domain (ex: feedback.yourdomain.com). Preserves your brand experience and adds value SEO by putting user generated content on your domain

Your users can transition seamlessly from your site to UserVoice without any registration required. This greatly lowers the barrier to giving feedback. Your users profiles and avatars can be integrated into UserVoice for a more seamless user experience.

Each voter is granted 10 votes (per forum) to spend on ideas they support. This forces people to focus on their top ideas which yields higher quality feedback. With this option you can set the number of votes each voter gets on a per forum basis.

Some things are best discussed privately. You can limit a forum by email address, by email domain or through Single Sign-On.

Your customers won't even need to know that they've left your site. Configure your UserVoice design (headers, footers, and CSS) to match your existing look-and-feel.

Multiple support options including 24/7 dedicated account management.

Most accounts have one forum for general ideas and create additional forums to drill into topic with both your users and internal team.

SSL encryption will keep your data secure.

%{feature_name} are not available on your current plan.

Adds granular control over how the vote fraud detector works.

Awaiting response

Replies

Feedback Tab Widget

Categories allow you to organize ideas within your forums. Users can select which category their idea belongs to when suggesting ideas.

Submit

Profanity filter

Integrate UserVoice directly on your website.

%{feature_name} is not available on your current plan.

Coming soon! Integrate UserVoice natively within your iPhone apps.

Grant private forum access to entire email domains (e.g., *.youdomain.com).

Advanced vote fraud settings

Automatically replaces profane words with '*****'. (Currently English only.)

Grant private forum access to specific IP addresses (e.g., your internal network).

Merge duplicate ideas with ease. (Votes from both ideas are combined.)

Single sign-on

Subscribe

%{count} days

%{count} months

Idea attachments

Admins and optionally users can attach files to ideas.

%{time} ago

Forum: %{forum_name} %{forum_link}

Change access to kudos.

View this user in Inspector

Support Queues

Agents

Support Queue

Unauthorized

Give feedback & Contact support

Give feedback only

Contact support only

here

Custom statuses

min

Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Customize the footer of emails that are sent out to ticket requestors. Defaults to including the Kudos link.

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.