Admin Console

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To make it easier to view feedback across internal departments, you can group your colleagues into teams. You can take a look at activity across teams in the admin console.

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Note: Only works for feedback emails, not ticketing

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Error saving changes. See %{link} for more details.

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Friulian

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Extension

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UserVoice Feedback Capture Extension

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Capture feedback on behalf of customers and save it directly in UserVoice by using the Feedback Capture Extension.

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Quickly log customer feedback and link it to ideas in UserVoice

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AI driven Idea lookup to avoid duplicate Idea creation

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Mark ideas as important or flag them for future review

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Get started

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To install the extension, follow the instructions here:

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All the UserVoice users at your company can access the Feedback Capture Extension. To add more users, go to the %{link:Users & Permissions tool}.

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Please %{contact_us_link:contact us} if you would like to restrict a user's access to just the contributor sidebar. We have pricing available for these types of users.

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Templated Status Messages

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Idea Statuses

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Set Up Idea Statuses

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Configure internal and customer facing statuses

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Display and edit feedback link (Enabled/Disabled)

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Disable editing

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Enable editing

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Show source of feedback with the ability to edit the url.

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Set a default message for each of your custom statuses and apply it automatically, whether you're updating one idea or changing a lot of them in bulk.

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Store extra information with each idea.

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Labels are internal flags you can use to organize ideas. Admins will be able to see and use them, but not end-users.

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Shares

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When a grid view, idea list, or other admin collection is shared with you

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My Notifications

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Enable or disable notifications when certain events occur in UserVoice

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Slack Notifications

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Status Update Reactions

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When a user reacts to your status update

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This action cannot be undone

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Team Chat

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When you are mentioned in a team chat

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Read-Only Revenue Access

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Allow read-only admins and contributors with feedback permission to see revenue data.

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Unable to update your email address. Please try a different email or contact support if you need assistance.

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We're having trouble loading your billing information from Stripe. Please refresh the page to try again.

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If this issue persists, please contact support.

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We're having trouble loading your billing information. Please refresh the page to try again.

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Billing settings are temporarily unavailable. Please refresh the page to try again.

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Manage your plan or delete your account (billing temporarily unavailable)

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This connectors Webhook format is no longer supported in Microsoft Teams. Click to learn how to update.

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Deprecated connector warning

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How to set up a Microsoft Teams webhook

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This connector's webhook format is no longer supported in Microsoft Teams. Update this webhook URL to a Workflow Webhook to keep receiving notifications.

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HubSpot Connector

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Connect HubSpot with UserVoice to sync company and contact data.

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