%{n} votes

Have your forum setup on your own domain (ex: feedback.yourdomain.com). Preserves your brand experience and adds value SEO by putting user generated content on your domain

Your users can transition seamlessly from your site to UserVoice without any registration required. This greatly lowers the barrier to giving feedback. Your users profiles and avatars can be integrated into UserVoice for a more seamless user experience.

Some things are best discussed privately. You can limit a forum by email address, by email domain or through Single Sign-On.

Your customers won't even need to know that they've left your site. Configure your UserVoice design (headers, footers, and CSS) to match your existing look-and-feel.

Multiple support options including 24/7 dedicated account management.

Most accounts have one forum for general ideas and create additional forums to drill into topic with both your users and internal team.

Adds granular control over how the vote fraud detector works.

Crowdsourced moderation

Categories allow you to organize ideas within your forums. Users can select which category their idea belongs to when suggesting ideas.

Grant private forum access to entire email domains (e.g., *.youdomain.com).

Grant private forum access to specific IP addresses (e.g., your internal network).

Merge duplicate ideas with ease. (Votes from both ideas are combined.)

White labeled

This is the max number of administrators on your UserVoice feedback forum and ticketing system.

Standard

Admins and optionally users can attach files to ideas.

%{time} ago

Forum: %{forum_name} %{forum_link}

view original idea

Change access to kudos.

Idea no longer exists

View this user in Inspector

Support Queues

Agents

Unauthorized

Just now

%{time} min

Yesterday

(select)

Agent

Queue

Is

Is not

Between

Greater Than

Less Than

here

Custom statuses

min

Hide kudos, tracking pixels and anything else that would indicate that a ticket is not a personal email.

Customize the footer of emails that are sent out to ticket requestors. Defaults to including the Kudos link.

Multiple forum languages

Have forums in multiple languages

Remove 'Powered By' UserVoice branding.

Select which web portal sections you want visible.

Allows restricting access to entire web portal, based on valid SSO token or authorized IP address.

Allow restriction of admins to specific modules (feedback, helpdesk, and/or knowledgebase).

Save custom ticket searches for frequent use.

Shows engagement level on your email updates.